Tempwise-

Communications Coordinator

Brandon, Florida


  • Posted in Brandon, Florida
  • Posted on August 31, 2017
  • Salary $14/hour
  • Jobtype fulltime

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99741388

Job Description

AMAZING company in Brandon, FL is seeking qualified and customer service oriented candidate to work 12am (midnight) - 8am (in the morning) to take inbound calls and direct as needed. THIS IS A MEDICAL COMPANY IN WHICH THE CANDIDATE WILL NEED TO PRACTIVE THE UP MOST PROFESSIONALISM AND CONFIDENTIALITY.

This is not a patient contact role - candidate will be working in an office and expected to be available during FULL shift.

 

RESPONSIBILITIES:

  • Answer incoming Communications Services' phone lines
  • Obtain Information for death notificaion referrals/messages and deliver the info to the appropriate staff member according to call schedules.
  • Determind if the partient is suitable for potentail organ, tissue donation - according to OPO standards.
  • Screen and route donor referral calls to appropraite coordinators
  • Maintain potential donor referral information via data entry by following Company procedure
  • Process organ offers
  • Communicate with other partners on 30 minute intervals for referral confirmation
  • Complete and maintain Daily Call Schedule forms
  • Provide phone coverage for other departments during meetings, seminars and early closures.
  • Other duties as needed

 

 

Requirements

  • Proficiency with basic computer applications to include: Typing, Data Entry, Microsoft Office
  • Must have EXECELLENT customer service skills - must be patient, kind and exude positivity.
  • Must be availble during non business hours, and weekends, including holidays
  • Bilingual is a PLUS
  • Posted in Brandon, Florida
  • Posted on August 31, 2017
  • Salary $14/hour
  • Jobtype fulltime

Jobs at TempWise

TempWise, Inc. is a professional administrative staffing company with 20 years experience in the Tampa Bay area. Our clients include some of the top companies in the area.