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Incident Management Analyst (NOC, ITIL, network)
Our leading internet client in Lockport, NY is looking for Incident Management Analyst (NOC, ITIL, network)
This is a contract role with opportunities for extension or conversion to perm. Our client has converted over 70% of our consultants to perm within 12 months! But consultants can also choose to remain long-term consultants.
During your contracting, iTalent offers our W2 employees benefits such as medical, dental, vision, life insurance and 401K. We are a great company to work for!
A Little About Us
The Incident Management team's mission is to ensure timely resolution of all incidents by owning, developing and enhancing the global Incident Management process, driving Major Incidents to resolution and providing a standardized, repeatable mechanism to achieve resolution of all incidents affecting our products, services, and revenue.
A Lot About You
We are looking for highly motivated individuals to drive the resolution of any service-impacting incident within the Global Infrastructure. This position requires an aggressive task oriented individual who can multitask on problems of varying difficulty, priority and sensitivity in order to keep users seeing limited impact during faults. If you are an individual who thrives on technology and enjoys tackling unforeseeable challenges in a fast-paced environment we want to hear from you!
You Must Have
About iTalent Digital:
A woman- and minority-owned digital consulting company, we celebrate individuals and diversity, cultivating a culture where our people can excel and lead balanced lives. Recruitment at iTalent is guided by an unwavering principle: Only hire the best. Because we have the best people, we have the privilege of working with the best clients, doing the best work, and effecting transformative change at work and in our communities.
What you get:
You get the chance to work with some of the best brands and high-performance teams out there! iTalent offers our W2 consultants excellent benefits such as medical, dental, vision, life insurance, and 401K + matching. We are growing and we want to see you grow!
Log onto iTalentdigital.com to learn more about what working at iTalent can mean for you.
At iTalent Digital, we’re honored to have some of the world’s most renowned high-technology companies as clients. We are technologists ourselves and have experienced the challenges of staffing projects with high-quality IT talent. It is through our ability to truly understand each client’s needs that we are able to deploy the right people, processes, and technologies to overcome otherwise daunting initiatives to achieve unparalleled results and success.
The iTalent Digital team has years of combined experience leading and staffing large-scale IT projects for many Fortune 500 companies, with particular strength in the high-tech vertical.
iTalent iTalent Digital is focused on, and dedicated to, delivering services that maximize the value of its clients human and technology investments. Our corporate headquarters are in the heart of Silicon Valley in Santa Clara, CA, with additional locations across the United States.