Linux systems administrator (service reliability engineer)

Lockport, New York

  • Posted at iTalent Corporation
  • Posted in Lockport, New York
  • Posted on June 12, 2017
  • Jobtype fulltime

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Job Description

We have multiple opportunities at our dynamic, well-known internet client for Service Reliability Engineers (SRE). The ideal candidates have a background in Linux Systems Administration, Service Engineering or Support Engineering and knowledge of a scripting language.These roles are located in Lockport, NY and have initial durations of 6 months with STRONG opportunity for permanent conversion for the right candidates.  They are specifically looking for people to hire fulltime to stay and grow within the company. Job Description Below.iTalent offers our W2 employees benefits such as medical, dental, vision, life insurance and 401K plus matching. We are a great company to work for!


Our Service Reliability Engineering (SRE) team is seeking a talented “Rapid Response Engineer” to play a vital role in a team that runs critical site up operations and systems engineering for our most popular internet sites including Mail, Messenger, Sports, Finance, Games, News, Entertainment and many others. SRE’s mission is to increase the up time of our properties by providing embedded subject matter experts to restore services as soon as possible. The SREs are fast paced and work together to solve complex problems before they impact the amazing experiences our customers have on a daily basis. 

About the Role 

Do you... Have a passion for solving technical problems, from the network layer to the application? Spend time trying to figure out how something works? Want to make real web applications and back-end systems faster, more reliable, more efficient? This position requires an aggressive troubleshooter who can multitask on problems of varying difficulty, priority and time-sensitivity in order to keep the site up. This versatile position requires familiarity with all the support concepts of busy websites: systems administration, basic networking, and troubleshooting.


  • Identify the criticality of incoming issues, prioritize, and troubleshoot appropriately 
  • Triaging and driving user and revenue impacting incidents to resolution, using critical knowledge of Apache, Unix processes, MySQL, and related technologies within the OSI stack 
  • Track issues through the ticketing systems and follow through to resolution 
  • Utilize monitoring tools to proactively identify issues and trends 
  • Write clear and concise operational runbooks 
  • Escalate significant issues to service, network or other operations engineers 
  • Lead by example, deliver results and eliminate missed opportunities 
  • Ideal candidate will possess a broad range of computer science skills. The candidate must be persistent results oriented, and a self-starter 




  • BS in Information Systems, Computer Science, or equivalent industry experience (Troubleshooting experience in large scale production environments (2 years)) 
  • Exposure to tool/product development is a plus 
  • Knowledge of Unix/Linux, Apache, and Web applications 
  • Strong written and oral communication skills are essential. 
  • Ability to document/report bugs, test cases, and problem reports 
  • Ability to rapidly learn and assimilate knowledge of complex software and systems, and apply understanding of system architecture when planning operational tasks and strategy 
  • Demonstrate knowledge in one or more of the following programming languages: Ruby, Perl, Python, or Chef 
  • Experience with statistical analysis of defects and system performance a plus 
  • Understanding of TCP/IP, SMTP, HTTP, load-balancers, and network server concept

About iTalent:

iTalent Corporation A woman and minority-owned digital consulting company, we celebrate individuals and diversity, maintaining a culture where our people can excel and lead healthy, happy lives. We offer our employees the flexibility to make daily choices that can help them to be centered, confident, and aware. We strongly believe iTalent Corporation has the power to inspire and transform our clients, our people, and our communities.

What you get:

You get the chance to work with some of the best brands and high-performance teams out there! iTalent offers our W2 consultants excellent benefits such as medical, dental, vision, life insurance and 401K + matching. We are growing and we want to see you grow!

Log onto iTalentcorp.com to learn more about what working at iTalent can mean for you. 


  • Posted at iTalent Corporation
  • Posted in Lockport, New York
  • Posted on June 12, 2017
  • Jobtype fulltime

Jobs at iTalent Digital

At iTalent Digital, we’re honored to have some of the world’s most renowned high-technology companies as clients. We are technologists ourselves and have experienced the challenges of staffing projects with high-quality IT talent. It is through our ability to truly understand each client’s needs that we are able to deploy the right people, processes, and technologies to overcome otherwise daunting initiatives to achieve unparalleled results and success.

The iTalent Digital team has years of combined experience leading and staffing large-scale IT projects for many Fortune 500 companies, with particular strength in the high-tech vertical.

iTalent Digital is focused on, and dedicated to, delivering services that maximize the value of its clients human and technology investments. Our corporate headquarters are in the heart of Silicon Valley in Santa Clara, CA, with additional locations across the United States.